EconoPlace Refund Policy

Effective Date: 08/29/24

At Econoplace, we strive to provide our customers with the highest quality products and services. If you are not completely satisfied with your purchase, we are here to help! Please read our refund policy carefully to understand your rights and options.

 1. Eligibility for Refunds

You may request a refund under the following conditions:

- The item was damaged or defective upon arrival.

- You received the wrong item (size, color, or product).

- You have contacted customer service within 24 hours of receiving your item to report any issues.

 2. Non-Refundable Items

Certain items are not eligible for refunds, including:

- Gift cards or vouchers.

- Downloadable software or digital products.

- Items marked as "final sale."

- Personalized or customized items.

 3. Refund Process

To initiate a refund:

1. Contact Us: Please email our customer service team at support@econoplace.store or call us at +5093811-5456. Provide your order number and the reason for the return.

2. Return the Item: If your request is approved, you will receive instructions on how to return the item. Customers are responsible for return shipping costs unless the return is due to an error on our part.

3. Inspect and Process: Once we receive the returned item, we will inspect it to confirm its condition. If it meets our refund criteria, we will process your refund.

 4. Refund Timeline

Refunds will be processed within 3-7 business days after receiving your returned item. The refund will be issued to the original payment method used for the purchase. Please note that depending on your financial institution, it may take additional time for the funds to appear in your account.

 5. Exchanges

If you would like to exchange an item for a different size or color, please follow the return process outlined above and place a new order for the desired item.

6. Contact Us

For any questions regarding our refund policy or to initiate a refund, please contact our customer service:

- Email: support@econoplace.store

- Phone: +5093811-5456/+1917 724 2963

- Customer Service Hours: 08:30 am-06:30 pm

 7. Changes to This Policy

Econoplace reserves the right to modify or change this refund policy at any time. Any changes will be posted on our website with an updated effective date.

Thank you for shopping at Econoplace! Your satisfaction is our priority, and we appreciate your trust in us.